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Spring service

Garage door spring replacement

A spring carries much of the door’s weight. When it breaks, the opener may strain or the door may refuse to lift. The first step is to stop using the door, not to force it open.

Signs to watch for

Different faults can look alike. These clues can help you explain the problem, but a technician needs to inspect the door to identify the cause.

  • The door rises a few inches, then stops.
  • A loud bang came from the garage and the door now feels unusually heavy.
  • There is a clear gap in the coil above the door or a loose spring beside the track.

What happens next

A technician should identify the spring system and match the replacement to the door’s weight and hardware. They should inspect cables, bearings and the opener, then balance-test the door before reconnecting the opener.

Safety note: Do not loosen spring brackets, winding cones or bottom fixtures. Stored tension can cause serious injury.

Questions people ask

Can I fix a garage door spring myself?

Spring replacement is not a safe DIY job. A trained technician has the tools and measurements to replace the correct spring and test the door balance.

Can I run the opener with a broken spring?

No. Stop using it. The opener is not designed to lift the full weight of a door with a broken spring, and continued use may damage other parts.

Should both springs be replaced?

If the door has two springs of the same age, ask the technician to inspect both and explain the options. The right choice depends on their condition and the door’s balance.

Related garage door guides

THE NEXT STEP

Talk through the problem

Tell the operator what the door is doing and ask about coverage, availability and any visit fee before agreeing to service.

Call (800) 555-0147